Resource

Timeouts vs poll gaps

A timeout indicates a missing response. A poll gap indicates no request was sent. TorchScope separates the two so teams can act on the right cause.

How to tell the difference

  • Timeouts show a request with no matching response within the expected window.
  • Poll gaps show missing request intervals or scheduling pauses.
  • Transaction timelines make the gaps visual and replayable.

Use a transaction export to prove whether a device missed a response or the master paused polling.